DHS EAGLE II

DHS EAGLE II is a Multiple Award, Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract to provide information technology solutions through performance of a wide range of support services. Soft Tech Consulting, Inc. is a prime contract holder on the DHS EAGLE II 8(a) Small Business Track for Functional Category 1 (FC1).

Soft Tech Consulting, Inc. (Soft Tech), a woman- and minority-owned company, is a full service Information Technology (IT) and engineering services  company whose mission is to improve the overall security and protection of the US citizens by providing Information Technology Support Services to DHS. As a member of the “DHS Enterprise Acquisition Gateway for Leading-Edge Solutions II Small Business,” Soft Tech is poised to support this mission in the Functional Category 1, Service Delivery including:
• Integration
• Software Design/Development
• Operations & Maintenance

Our organization has extensive experience providing comprehensive support related to all tasks in Functional Category 1 and is committed to servicing existing and prospective customers.

We currently hold ISO 9001:2015 and ISO 20000-1:2011 certifications and are SEI CMMI Level 3 for Services and Development appraised. Our staff consists of professionals with Lean Six Sigma, PMP, ITIL, and technical certifications (Cisco, Microsoft, Solaris, VMWare, SharePoint, .NET, and J2EE) to identify and manage value for all our customers.

For more information about the EAGLE II Vehicle, please refer to the official EAGLE II website at http://www.dhs.gov/eagle-ii.


KEY CONTACTS

DHS IDIQ PROGRAM MANAGER
Leslie Winik, PMP
Telephone: 703-801-6457
leslie.winik@softtechconsulting.com

CONTRACTS MANAGER/ADMINISTRATOR
Artalissa Dunn, CPCM
Telephone: 703-239-6310
artalissa.dunn@softtechconsulting.com

TEAMING COORDINATOR
Tu Nguyen
Telephone: 703-348-4807
tu.nguyen@softtechconsulting.com

QUALITY SATISFACTION
Emily Vealey
Telephone: 703-348-7246
emily.vealey@softtechconsulting.com


CORE TEAM

ASET PARTNERS
http://www.asetpartners.com
Founded in 2003 with Fortune 100 experience, ASET Partners is a thriving, debt-free small business with over 200 people providing management consulting services and expertise in IT strategy, systems engineering, software development, lifecycle management, compliance (and reporting), and federal enterprise management support.

C-MCI INC.
http://www.c-mci.com
CMCI is an 8(a) small disadvantaged business providing superior Management Consulting and IT services to support Federal clients. CMCI’s services include strategic program management, system development, system integration, Service Oriented Architecture & Cloud Computing, virtualization, data warehouse modernization, and business intelligence utilizing CMMI L2 best practices.

TRI-COR INDUSTRIES
http://www.tricorind.com
TRI-COR, a service-disabled minority-owned small business, has consistently supported a highly diversified client base by utilizing innovative, yet cost-effective solutions to complex IT issues developed through 27 years of business and industry experience.

TWG CONSULTING (doing business as Conceras)
http://www.conceras.com
Founded in 2006 as a customer-focused systems engineering consulting firm, Conceras has successfully become known as trusted advisors to key clients in
the intelligence and law enforcement communities. Conceras is a vertical integrator, focusing on large scale, commodity-based Service Oriented Architecture information systems. Their core expertise spans across the entire life cycle of information technology, from planning to operations.


QUALITY ASSURANCE PROGRAM

Soft Tech’s Quality Assurance Program is predicated on our ISO 9001:2008 and ISO 20000:2011 certified CMMI-SVC/CMMI-DEV Level 3 appraised processes. Soft Tech Team’s full lifecycle project management approach guides planning, execution, monitoring, and reporting for our projects, integrating Quality Assurance, Risk Management, and process improvement methods into our well-disciplined project management approach.
We currently hold ISO 9001:2008, ISO 20000:2011 and ISO 27000:2009 certifications and are SEI CMMI Level 3 for Services and Development appraised. Our staff consists of professionals with Lean Six Sigma, PMP, ITIL, and technical certifications (Cisco, Microsoft, Solaris, VMWare, SharePoint, .NET, and J2EE) to identify and manage value for all our customers.


DHS EXPERIENCE

SYSTEM DESIGN, DEVELOPMENT, IMPLEMENTATION, AND INTEGRATION
• DHS Headquarters
• Transportation Security Administration

SOFTWARE DESIGN AND DEVELOPMENT
• DHS Headquarters
• Transportation Security Administration

OPERATIONS AND MAINTENANCE
• DHS Headquarters

TACTICAL COMMUNICATIONS
• DHS Headquarters


SCOPE

SYSTEM DESIGN, DEVELOPMENT, IMPLEMENTATION, AND INTEGRATION
The Contractor shall provide any and all phases of system design and development through deployment to ensure DHS IT solutions will enable users to meet mission goals and objectives. These efforts include the full range of infrastructure engineering design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, integration, implementation, deployment, connectivity, wiring and cabling.

SOFTWARE DESIGN AND DEVELOPMENT
The Contractor shall provide any and all phases of software design and development including deployment to ensure DHS applications and databases will enable users to meet mission goals and objectives. These efforts include the full range of software design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, software design and development, coding and testing, production, deployment, implementation, integration, and software application maintenance.

OPERATIONS AND MAINTENANCE
The Contractor shall provide any and all operations and maintenance (O&M) solutions, processes, and procedures necessary to sustain systems within the DHS Enterprise at the highest levels of service and availability consistent with cost, schedule, and performance objectives. These solutions may be required across the DHS Infrastructure, to include, but not limited to, the following operational areas: Help Desk and Field Support Services (e.g., Desk-side support and LAN Administration), Network and Security Operations, and Collaboration Services (e.g., Email, Voice, Video Services, Wiring and Cable). This requirement includes the full range of O&M solutions, from maintaining and upgrading individual pieces of hardware and software to full managed service solutions.


TASK ORDERS
Soft Tech has been awarded the following task order:
• Order No. HSBP1015J00918: U.S.  Customs and Border Protection (CBP), National Relocation Opportunity Bulletin Management Tool